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STORE POLICIES Exchange Policy

Thanks for considering Sports55 as a source for athletic clothing. Any questions or comments you have, please feel free to contact us by email. customercare@sports55.com We will answer your questions as quickly as possible.

Please note that tracking numbers will be e-mailed to you when the order has been picked up. Please allow 2-3 hours after the receipt of this email to track your package. Tracking progress does not commence until the package is scanned.

We take pride in all products sold at our site. Our apparel is of the finest quality with absolutely no seconds or irregulars.

No Sales Tax applies to all states but Maryland. We do apply 6% sales tax to all Maryland addresses.

We strive to ship all in stock orders the same day as purchased. Custom orders subject to factory delivery time. Credit card orders are charged the same day you place your order. Please note this applies to shipments to US addresses, and only for business days, when our carrier is operating. We are unable to ship overseas.

Payment Methods
Visa, MasterCard, Discover, American Express and Paypal are accepted. Your information is only accessible to Sports55 order entry personnel and is never sold or rented to anyone. Occasionally, we may e-mail you when we update the site or add new styles.

EXCHANGE POLICY Store Policies

Uniform Orders - There are no exchanges or refunds on custom products once production has begun.

For Exchanges email us first for a Return Authorization number. To better assist you, let us know why you are returning your item(s). Be sure to provide an email address or telephone number in case we have questions regarding your order.

Authorized Returns must be received within 7 days in new condition. Items must be packaged and sent pre-paid freight using the shipping method of your choice: We will not accept COD return deliveries. Any returns without replacement item(s) will be credited to your original charge card. In order to expedite your exchange, it is very important that you contact us and request a Return Authorization number prior to sending your order back to us. We are not responsible for the delivery or refusal of any package that is not authorized. This authorization number must be clearly marked on the outside of the package. Your shipping charge is not refundable except on orders that we shipped incorrectly.

Receipt of Goods - It is the customer's responsibility to inspect all shipments from sports 55 and notify us of any discrepancies. This includes but not limited to incorrect sizing, missing items, or incorrect art work. IF you have any issues immediately contact customercare@sports55.com. Although this doesn't happen often we do realize that mistakes can happen and we will work with you to correct any issues reported within 48 hours.

We suggest keeping your shipping receipt until the credit has been applied to your credit card or you have received your replacement item. In the event your order was received incorrectly and you would like to exchange the item, we will issue a Return Services tag to pick up the incorrect garment from you. Of course, reshipment of the correct item is on us. We do not expect you to pay freight costs either way in this case.

Please allow adequate time for the receipt of your exchange. High volume exchange periods may result in an additional delay. Any adjustments to credit cards will be completed ASAP.

Need more information about store policies? Email us at customercare@sports55.com

Voice - 410-647-8861

customercare@sports55.com